London, 4 June 2019. Expleo, the technology partner for innovative companies, is today announcing the launch of Smart Services, a new testing service for smart meter systems.  

The retail energy sector is gearing up to meet the government target of every home having a smart meter installed by 2020. Successful and reliable testing and assurance will play a crucial role in suppliers meeting this target and avoiding potential fines. With seamless software and firmware, suppliers can focus on getting more smart meters live, rather than troubleshooting issues with existing ones.

Smart Services is an off-the-shelf solution, available to all suppliers, which delivers the full testing and assurance process for smart meter estates including devices, firmware, DCC changes and adapters.

Thanks to Expleo’s standardised methods and a dedicated real-world testing lab, it can reduce the ongoing operational cost of assuring change in an energy provider’s smart metering estate by up to 50%. It can also reduce testing timescales for smart metering by 60%. This time saving could prove vital with the 2020 target looming and the prospect of fines for those who miss the deadline.

Expleo’s experience in assuring both end-to-end systems, and device/firmware combinations for four of the big six energy suppliers played an important role in the set-up of Smart Services. The new service notably offers access to a “one stop shop” online portal, which gives a real-time view of test progress as well as historical data, and is available on a pay per use commercial model.

Angus Panton, Expleo’s Head of Energy and Utilities says: “Smart Services makes it easy, efficient and cost-effective for retail energy suppliers to outsource smart meter testing.  With less than two years to go until the smart meter rollout target deadline, our solution will not only help the sector towards this goal, but also increase operational efficiencies long into the future.”

Joe Mills, Senior Smart Manager at Ovo says: “We welcome Expleo’s new Smart Services offering as meeting a vital need in the industry. Expleo is the strategic test partner to our smart meter programme. They have a unique combination of smart metering and testing expertise, which has enabled us to deliver against our smart metering strategy in a challenging environment by making assurance simpler and more efficient. Building on the testing function they have already delivered for us, this new service is a natural evolution in the way their expertise is packaged and delivered to the whole market, which is a positive for us enabling us to reduce costs in smart meter testing.”

For more information on Expleo’s Smart Services, please visit