Dublin, 18 June 2019 – Expleo, the technology partner for innovative companies, today announces that it has appointed Melanie Byrne as Director of Business Analysis and Business Process Management. Bringing more than 20 years of consultancy experience to the role, Melanie will lead the Irish Expleo analysis teams responsible for navigating client digital transformations and operational excellence programmes.
Melanie will also provide strategic and professional leadership for Expleo’s global Business Process Management (BPM) and Business Analysis (BA) teams across the 25 countries in which the company operates. She will support global service innovation, ensuring the highest standards for every customer in every market.
With experience in all stages of the project lifecycle – from strategic idea generation to end user training and benefits realisation – as well as quality assurance and project management, Melanie uses her vast expertise to ensure all client business needs are met with cutting edge technology solutions. Her multinational sector knowledge ranges from e-commerce web transformation to utilities and insurance.
Prior to her new role, Melanie held the position of Head of Business Analysis for Expleo. She also spent 15 years with Vision Consulting, where she held roles in business and testing analysis.
Melanie is an APMG International Change Management Practitioner and iSQI Certified Agile Business Analyst. She holds several industry-specific qualifications and certificates, including a National College of Ireland HETAC certification in Business Analysis and Consultancy, as well as British Computer Society Business Analysis certifications. She is a leading voice in her industry, having spoken at a number of Business Conferences including the Business Analysis European Conference and the Business Process Management European Conference.